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EAST STROUDSBURG: Bushkill Group, the owners of Fernwood Resort up in the Poconos, has their maintenance plan down to a science, and it seems to be working pretty well. Rather than waiting the usual 5 to 7 years to refurbish and repair in one massive (expensive) fell swoop, they practice what they call “advanced preventive maintenance”, doing the work on a rolling schedule as needed. That way the units stay in better shape and the shabbiness that often results from deferring it to a set schedule (which draws negative comments from guests about units needing a facelift) is avoided.
For instance, they replace things in a reasonable number of units every year, repaint, etc. It’s a big resort, with 500 units, so this method works well with the smallest amount of disruption.
This year, according to an article in The Pocono Record, they’ve been working on 210 units in the Tree Tops cluster, a few units at a time, taking a time out from July 4 to Labor Day. This $3 million project also involved new attractions that included launching the Blue Lightning summer tubing (opened in August) and a TreeVentures rope course that will include a zipline (due to open this month).
There is one big caveat, however, that everyone should take note of: Fernwood Resort (Tree Tops Villas and Fairways) should not be confused with the Fernwood Hotel & Conference Center, which is located on the same property. The hotel has been getting a lot of extremely negative reviews on the Fernwood Resort page at TripAdvisor from guests who did not understand the difference. The hotel is separately owned and operated and does not reflect conditions at the Resort. Bushkill Group has notified TripAdvisor about this issue; it remains to be seen if corrections will be made.
Perhaps unfortunately, the check-in area for the Resort is currently located in the hotel lobby. Perhaps something should be done about that?
Back in September of 2007 a 38-year-old Pennsylvania woman and her live-in boyfriend were indicted and arrested in New Jersey on a five-count state grand jury indictment of first-degree counts of conspiracy and money laundering, and second-degree counts of securities fraud, theft by deception and misapplication of entrusted property. The couple was accused of stealing more than $500,000 through an investment scam via a company which specialized in private wealth management for podiatrists.
In 2008 the woman pled guilty to one count of conspiracy in a plea deal and was given 5 years probation, plus she was ordered to pay $276,566 in restitution. Her boyfriend, who confessed that between 2002 and 2007 the pair stole approximately $790,000 from clients, was sentenced to 10 years in prison.
Now 44 years old, the woman’s probation is complete and she is “free and clear” and apparently looking for a new job, if her posting on a certain website for resumes is any indication. Here’s what she has to say on that site about her professional experience between 2003-2007:
Business Coordinator (Feb 2003 – Sept 2007)
*Provided professional referral services to physicians for business insurance coverage’s. *Coordinated speaking engagements and meetings with an excess of over 200 attendees. *Managed fee based consulting services and new sales lead generation. *Coordinated travel arrangements.
And here’s why this applies to Pennsylvania as opposed to New Jersey, where they were arrested and tried:
Telemarketer/Mentor (Jun 2009 – Present)
*Achieved marketer of the month and marketer of the week several times. *Received an award for marketer of the year (2010) for our evening shift office. *Train/mentor new and existing employees through demonstration techniques. *Assist the manager with administrative duties.
Yup. Not only is she a telemarketer for Sundance Vacations’, where she has access to the credit and debit card numbers of Sundance clients as well as other very personal and sensitive information, she is currently listed on the Careers page at Sundance’s website as the Nightshift Manager for the Marketing office at their Corporate Headquarters in Wilkes-Barre. (From what I hear she was technically working for TAN collecting money from clients for eight months, though working out of the Sundance offices, and in May this year she came back as a Sundance employee as Nightshift Manager.)
Now, I’m all for second chances. Even third and fourth chances sometimes. That’s why I haven’t published her name — that and the fact that there’s no indication that she’s done anything wrong while with Sundance. But I have to say that if I were a company doing the kind of business Sundance does I might hire her for some other kind of work but given her history I would be shy about putting her in a position that would give her that kind of access to that kind of information.
Am I being too skittish? Is it just me?
Meanwhile, back at the ranch house, Albert Whitehead (working without benefit of an attorney) has filed a motion to quash Sundance’s most recent subpoena against Facebook in an effort to force the disgorgement of additional information about the people liking the Boycott Sundance Vacations page or leaving comments on it. He maintains that this subpoena on “non-party Facebook” is “in flagrant violation of Rule 4011(a) (b) (c) (d) (e). Additionally, this third round of subpoenas is excessively expansive, invasive, impermissibly vague, harassing and unnecessarily burdensome”.
Even as Sundance continues its efforts to shut down the Boycott page on Facebook, the page’s number of “Likes” just keep growing. The number, as of this writing, is 1,552.
If you have a bag of popcorn, now would be the time to pop it in the microwave.
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